Khela 99 takes your personal data seriously. Everything about what we collect, why we collect it, and how we keep it safe is laid out here in full transparency.
Khela 99 (https://khela99.ws) is a trusted online gaming and betting platform in Bangladesh. We understand how valuable your personal information is. This Privacy Policy Explains how Khela 99 collects, uses, and protects your personal information.
By using our website or mobile app, you are considered to have agreed to this Privacy Policy. Please read the full policy carefully before using our services for the first time.
Khela 99's Privacy Policy is built in accordance with international data protection standards. Our goal is simple — when you play on Khela 99, your focus should be on the game, not on worrying about your data. We never sell your information to third parties, and we never use it for purposes beyond what you have consented to.
In brief: Khela 99 is committed to protecting your privacy. Your data is safe with us.
Khela 99 collects various types of information to deliver its services. This data is collected solely to provide you with the best experience and to ensure platform security.
Information you provide at the time of registration:
| Data Type | At the time of collection | Purpose |
|---|---|---|
| Identity Information | At the time of registration | Account Registration & KYC |
| Financial Information | At the time of payment | Transaction Processing |
| Device Information | On every visit | Security & Fraud Prevention |
| Betting History | On Every Bet | Account Management |
| Cookies Data | While browsing | Personalisation |
Khela 99 uses your data solely for specific, defined purposes. We never use your information for unnecessary or unrelated activities.
You can opt out of promotional communications at any time by emailing our support team.
Khela 99 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your experience on the platform.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features on Khela 99.
Khela 99 uses industry-leading technology to keep your data secure. Our multi-layered security system is designed to prevent any unauthorized access or data breach.
No system is 100% secure. In the event of a data breach, Khela 99 will promptly notify affected users in accordance with applicable law and take all necessary steps.
Khela 99 does not retain your data longer than necessary. Retention periods are determined based on the type of data:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | Minimum 7 years (legal obligation) |
| KYC Documents | 5 years after verification |
| Support Contact | 2 Years |
| Cookies Data | Up to 1 year |
Once the retention period expires, data is securely deleted or rendered permanently unreadable.
Khela 99 gives you full control over your personal data. You have the following rights:
You may request to know what personal information we hold about you.
You may request corrections to any inaccurate or incomplete information.
Under certain conditions, you may request that your data be deleted.
You may object to your data being used for specific purposes.
You may request a copy of your data in a portable format.
You may withdraw your consent to data processing at any time.
To exercise this right support@khela99.ws. We will respond within 30 business days.
Khela 99 strictly Users under 18 is prohibited. We never knowingly collect personal information from minors.
If we become aware that any data belonging to a minor has been collected, it will be deleted immediately and the associated account will be closed. If you believe your child has registered on Khela 99, please contact us right away.
Khela 99 may update this privacy policy from time to time. For significant changes, you will be notified in advance via your registered email or SMS.
Continued use of Khela 99 after any changes are made will be considered your acceptance of the updated policy. We recommend visiting this page regularly — the "Last Updated" date at the top of the page will always indicate when changes were last made.
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please get in touch with us. Khela 99's dedicated privacy team is ready to assist you with any queries.
When it comes to protecting your privacy, we don't just talk about it — we prove it at every step.
Every transaction and personal detail is protected with 256-bit SSL encryption — completely inaccessible to hackers or any third party.
Khela 99 never sells your data to advertisers or third parties. Your information is used solely to provide you with our services.
Documents submitted for identity verification are stored with the highest level of security, and any unnecessary copies are deleted upon completion of KYC.
Your data is never kept longer than necessary. Once the designated retention period ends, it is securely and permanently deleted.
You always have the right to view, correct, or delete your data. We respond to all requests within 30 days.
Independent cybersecurity experts regularly audit Khela 99's systems to ensure your data remains protected at all times.